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  2. Returns and Claims

Only unimprinted bags may be returned for credit. We must be notified within 30 days. Please contact us for a Return Merchandise Authorization number.

  • A 20% restocking fee applies as well as all original freight and return freight charges.
  • Claims must be settled within 30 days of the invoice date.
  • Once shipments are picked up, the carrier assumes full responsibility for delivery of the order. If a shipment arrives damaged or delayed, all claims must be filed with the carrier.
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